We are always in pursuit of the best for the future. With our strong vision of sustainability, we offer solutions that make life better while responding to society's needs.
We are getting ready for clean energy. We have developed an overall sustainability policy to avoid the risks associated with climate change and to adapt our business model to the energy transition.
In keeping with our policy, we support sustainable transformation and build strong partnerships that promise possibilities for the future.
At STAR Refinery, we use diverse research and stakeholder input to determine our sustainability priorities. With an emphasis on the United Nations Sustainable Development Goals, we carry out a comprehensive prioritization analysis based on the ideas of our stakeholders.
In the initial phase of our analysis, we assess the GRI standards, Sustainability Accounting Standards Board (SASB) Industry Priorities, Global Mega Risk Trends Survey results, international reporting and reader evaluation research, competitor practices, and industry resources. As a result of our assessments, we create a comprehensive list of topics of social, economic, and environmental impact.
We evaluate the issues we have identified with the involvement of employees in our stakeholder companies within SOCAR Türkiye and test them with screening studies and risk and opportunity analyses.
We seek input from over 250 participants representing various stakeholder groups, including financial institutions, clients, suppliers, business partners, media, non-governmental organizations, and universities. We establish our sustainability priorities following internal assessment processes.
| 1st Degree Matters | 2nd Degree Matters |
|---|---|
| Economic Performance | Local Purchase |
| Use of Advanced Technology | Employee Performance Management |
| Customer Satisfaction | Employee Engagement |
| Ethics | Local Employment |
| Contribution to Society (CSR) | |
| Employee Satisfaction | |
| Positive Social Impact | |
| R&D/P&D/Innovation | |
| Corporate Management | |
| Market Position | |
| Indirect Economic Impacts | |
| Supply Effects | |
| Anti-Bribery and Anti-Corruption | |
| Anti-Competitive Behaviors | |
| Taxes | |
| Risk Management | |
| Materials | |
| Energy Management | |
| Biodiversity | |
| Renewable Energy | |
| Water and Waste Water |
We believe sustainable living is possible in a participative environment per universal principles. We act with that belief in the relationships we develop with our stakeholders. We embrace an ongoing communication approach based on accountability, mutual trust, and respect in all our internal and external interactions
We strive to provide our internal stakeholders with an information-driven, transparent, and participatory business environment. In this regard, we have practices that will facilitate communication with our employees across different channels, allowing them to participate in the management and share their ideas. Communication channels we use periodically or instantly: Survey studies, e-mail and e-bulletins, corporate TV, posters and banners, reputation and satisfaction surveys, training practices, performance management systems, interviews, working groups and committees, complaint and suggestion systems. Our contractor's field workers also have access to these lines of communication.
We have social responsibility activities driven by our people's will. Thus, while enhancing cooperation between our employees, we can participate in the projects for the benefit of society.
We are also working to establish solid dialogues with our external stakeholders. To create a participatory, timely, transparent, and two-way communication culture, we engage with them through channels like the website, social media accounts, and e-mail, and we always stay in touch. Customers, shareholders, investors, public institutions, local governments, trade unions, suppliers, universities, non-governmental organizations, and finance and media organizations represent the stakeholder groups we communicate with most.
We are adopting and acting in accordance with the UN Sustainable Development Goals.
The Sustainable Development Goals (SDGs), prepared by the United Nations, aim to address the world's major challenges, particularly the climate crisis. These interconnected objectives focus on strategic issues such as eliminating poverty, protecting oceans and forests, reducing inequality while addressing climate change, and promoting economic growth.
We believe it is everyone's responsibility, not only governments, to implement the SDGs. We recommend that these objectives be understood as a goal of collective action by businesses, non-governmental organizations, and all humanity.
As STAR Refinery, we support SDGs at every value chain stage. Our goal is to manage our social, environmental, and economic impacts in the best way possible as part of our sustainability strategy.
We serve eight sustainable development goals through our stakeholder meetings and global standards established by national and international industry associations.
At STAR Refinery, we are always focused on improving our sustainability performance. We understand environmental, social, and governance (ESG) risks across our businesses and ensure they are managed effectively. To that end, we participate in ESG assessments carried out periodically by impartial monitoring companies and strengthen our development potential.
The results of the assessment, the reports, and all the measures we take are monitored by the Sustainability Committee under the auspices of SOCAR Türkiye. We are moving toward a clean future with our efforts considering global trends and guidance from the Committee.