Our Sustainability Approach

We are always in pursuit of the best for the future. With our strong vision of sustainability, we offer solutions that make life better while responding to society's needs.

Sustainability Policy

We are getting ready for clean energy. We have developed an overall sustainability policy to avoid the risks associated with climate change and to adapt our business model to the energy transition.

In keeping with our policy, we support sustainable transformation and build strong partnerships that promise possibilities for the future.

Our commitments in line with our Sustainability Policy:
  • Complying with local and international laws applicable in our operating regions
  • Conducting activities that sustain national, regional, and local development.
  • Applying the integrated risk management approach throughout our business processes and taking appropriate precautions
  • Performing our work with respect to business ethics and corporate governance principles.
  • Most effectively managing the direct impacts of our activities and taking appropriate actions to protect biodiversity and natural resources
  • Act with operational processes and policies mindful of human rights, occupational health, and safety by understanding the need to provide a safe and decent work environment and sharing this understanding with all our employees
  • Closely monitoring the risks and opportunities of climate change to undertake the necessary studies and cooperation
  • Adopting technologies and practices that support the circular economy, energy, and resource efficiency
  • Supporting technology development and implementing ground-breaking projects with an understanding of R&D and innovation.
  • Implementing digitization practices that improve efficiency and integrity in our production processes.
  • Maintaining an uninterrupted performance improvement approach with the goals we have set
  • Prioritizing the development of our local suppliers with the understanding of supporting the local communities we interact with,
  • Establishing effective and transparent communication with our stakeholders and ensuring stakeholder participation,
  • Continuing to add value to society through social responsibility projects,
  • Continually increasing the positive impact, we have achieved through the UN Sustainable Development Goals
A Comprehensive Stakeholder Analysis

At STAR Refinery, we use diverse research and stakeholder input to determine our sustainability priorities. With an emphasis on the United Nations Sustainable Development Goals, we carry out a comprehensive prioritization analysis based on the ideas of our stakeholders.

In the initial phase of our analysis, we assess the GRI standards, Sustainability Accounting Standards Board (SASB) Industry Priorities, Global Mega Risk Trends Survey results, international reporting and reader evaluation research, competitor practices, and industry resources. As a result of our assessments, we create a comprehensive list of topics of social, economic, and environmental impact.

We evaluate the issues we have identified with the involvement of employees in our stakeholder companies within SOCAR Türkiye and test them with screening studies and risk and opportunity analyses.

We seek input from over 250 participants representing various stakeholder groups, including financial institutions, clients, suppliers, business partners, media, non-governmental organizations, and universities. We establish our sustainability priorities following internal assessment processes.

1st Degree Matters 2nd Degree Matters
Economic Performance Local Purchase
Use of Advanced Technology Employee Performance Management
Customer Satisfaction Employee Engagement
Ethics Local Employment
Contribution to Society (CSR)
Employee Satisfaction
Positive Social Impact
Corporate Management
Market Position
Indirect Economic Impacts
Supply Effects
Anti-Bribery and Anti-Corruption
Anti-Competitive Behaviors
Risk Management
Energy Management
Renewable Energy
Water and Waste Water
Seamless, robust, and two-way communication.

We believe sustainable living is possible in a participative environment per universal principles. We act with that belief in the relationships we develop with our stakeholders. We embrace an ongoing communication approach based on accountability, mutual trust, and respect in all our internal and external interactions

We strive to provide our internal stakeholders with an information-driven, transparent, and participatory business environment. In this regard, we have practices that will facilitate communication with our employees across different channels, allowing them to participate in the management and share their ideas. Communication channels we use periodically or instantly: Survey studies, e-mail and e-bulletins, corporate TV, posters and banners, reputation and satisfaction surveys, training practices, performance management systems, interviews, working groups and committees, complaint and suggestion systems. Our contractor's field workers also have access to these lines of communication.

We have social responsibility activities driven by our people's will. Thus, while enhancing cooperation between our employees, we can participate in the projects for the benefit of society.

We are also working to establish solid dialogues with our external stakeholders. To create a participatory, timely, transparent, and two-way communication culture, we engage with them through channels like the website, social media accounts, and e-mail, and we always stay in touch. Customers, shareholders, investors, public institutions, local governments, trade unions, suppliers, universities, non-governmental organizations, and finance and media organizations represent the stakeholder groups we communicate with most.

Sustainable Development Goals

We are adopting and acting in accordance with the UN Sustainable Development Goals.

The Sustainable Development Goals (SDGs), prepared by the United Nations, aim to address the world's major challenges, particularly the climate crisis. These interconnected objectives focus on strategic issues such as eliminating poverty, protecting oceans and forests, reducing inequality while addressing climate change, and promoting economic growth.

We believe it is everyone's responsibility, not only governments, to implement the SDGs. We recommend that these objectives be understood as a goal of collective action by businesses, non-governmental organizations, and all humanity.

As STAR Refinery, we support SDGs at every value chain stage. Our goal is to manage our social, environmental, and economic impacts in the best way possible as part of our sustainability strategy.

We serve eight sustainable development goals through our stakeholder meetings and global standards established by national and international industry associations.

Goal 5 : Gender Equality
Goal 6 : Clean Water and Sanitation
Goal 7 : Accessible and Clean
Goal 8 : Decent Work and Economic Growth
Goal 9 : Industry, Innovation, and Infrastructure
Goal 12 : Responsible Production and Consumption
Goal 13 : Climate Action
Goal 17 : Partnerships for the Goals
Our Working Method

At STAR Refinery, we are always focused on improving our sustainability performance. We understand environmental, social, and governance (ESG) risks across our businesses and ensure they are managed effectively. To that end, we participate in ESG assessments carried out periodically by impartial monitoring companies and strengthen our development potential.

The results of the assessment, the reports, and all the measures we take are monitored by the Sustainability Committee under the auspices of SOCAR Türkiye. We are moving toward a clean future with our efforts considering global trends and guidance from the Committee.